Waiting for the cable guy [Update]

"ttyymmnn" (ttyymmnn) 09/30/2019 at 13:20 • Filed to: None

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Some time between 1:00 am Sunday morning and about 9:00 am Sunday morning, our cable internet stopped working. Tech support on the phone can’t even see the modem, and my fear is that rats in the wall have chewed through the line. Cable guy is scheduled for 12:00-1:00, and rodent guy is scheduled between 1:00-3:00. My gut tells me this is going to be an expensive day. Add that to all the data I’ve burned these past two days, too. No, I don’t have unlimited data on my phone.

Update : Turns out that the rats have not chewed the line, and that the problem is with their junction box (or whatever it’s called) across the fence in the neighbor’s yard . Technician is going check out what’s going on with the box, and then run a new line to the house. And, since it’s their problem and not mine, I’m going to see if I can get a credit on my bill for all the data I’ve had to use.

Nibby > ttyymmnn 09/30/2019 at 12:16

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If only EssExTee could be so grossly incandescent > ttyymmnn 09/30/2019 at 12:18

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Gonna lay some cable?

ttyymmnn > If only EssExTee could be so grossly incandescent 09/30/2019 at 12:25

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We shall see.

vicali > ttyymmnn 09/30/2019 at 12:30

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DaftRyosuke - So Long and Thanks for All the Fish! > ttyymmnn 09/30/2019 at 13:28

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“I am here to fix deine  kable?”

ttyymmnn > DaftRyosuke - So Long and Thanks for All the Fish! 09/30/2019 at 13:30

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I am not familiar with that reference. 

Michael > ttyymmnn 09/30/2019 at 14:22

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You have to watch The Big Lebowski

ttyymmnn > Michael 09/30/2019 at 14:24

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I do. I am embarrassed to say that I’ve never seen it. Started watching it once, but got interrupted and never got back to it.

DaftRyosuke - So Long and Thanks for All the Fish! > ttyymmnn 09/30/2019 at 15:39

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Rusty Vandura - www.tinyurl.com/keepoppo > ttyymmnn 09/30/2019 at 16:16

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Ask Robin about waiting for the cable guy; like a solid month and two-hour stints on hold.

ttyymmnn > Rusty Vandura - www.tinyurl.com/keepoppo 09/30/2019 at 16:27

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Never been that bad, but still worse than it should be. I called twice on Sunday, left them a callback number, and they never called back. Finally got through when we just left the phone on hold and went about our business.

ateamfan42 > ttyymmnn 10/01/2019 at 08:27

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And, since it’s their problem and not mine, I’m going to see if I can get a credit on my bill for all the data I’ve had to use.

Good luck with that. My past experience with cable is that they believe it is just fine to charge you for their services whether they are actually delivered or not.

ttyymmnn > ateamfan42 10/01/2019 at 08:31

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I’ve been lucky, I guess, since I’ve made this request before and gotten an adjustment. We’ll see.